At Boko, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website boko.uk or make a purchase.
1. Information We Collect
We may collect the following types of information:
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Personal Information: Name, email address, phone number, billing and shipping addresses, and payment information.
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Account Information: Login details if you create an account.
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Order Information: Details of your purchases, order history, and delivery preferences.
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Website Usage Data: IP address, browser type, pages visited, and time spent on the site.
All information is collected only when voluntarily provided by you or through secure tracking on our website.
2. How We Use Your Information
We use your personal information for the following purposes:
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To process and fulfill orders, including shipping and delivery
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To provide customer support and respond to inquiries
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To improve our website, services, and product offerings
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To send order updates, promotional emails, and newsletters (if you have opted in)
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To comply with legal obligations and prevent fraudulent activities
3. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information in the following cases:
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With trusted service providers (e.g., shipping carriers, payment processors) to fulfill your order
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When required by law, regulation, or legal process
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To protect the rights, safety, and property of Boko, our customers, or others
All third-party partners are required to maintain the confidentiality and security of your information.
4. Cookies and Tracking Technologies
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Our website uses cookies and similar technologies to enhance user experience and monitor website performance.
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Cookies may help remember login details, track cart items, and analyze site usage.
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You can adjust your browser settings to refuse cookies, but some features may not function properly.
5. Data Security
We take appropriate measures to protect your personal information, including:
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Secure servers and encrypted connections (SSL)
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Restricted access to sensitive information
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Regular security monitoring and updates
However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee complete security.
6. Retention of Information
We retain personal information only as long as necessary to:
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Process orders and provide services
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Comply with legal obligations
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Resolve disputes and enforce agreements
After this period, your information is securely deleted or anonymized.
7. Your Rights
You have the right to:
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Access your personal data
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Request correction or deletion of your personal information
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Opt out of marketing communications
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Withdraw consent to data processing where applicable
To exercise these rights, please contact us at support@boko.uk.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before providing any personal information.
9. Children’s Privacy
Our website is not intended for individuals under 18 years old. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected data from a child, we will delete it immediately.
10. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
All changes will be posted on this page with the updated date.
Contact Us:
If you have questions about this Privacy Policy or how your data is handled, please contact us:
Trade Name: Boko
Business Register Name: Boko Sale Ltd
Business Address: Office 15843 182-184 High Street North, East Ham, London, E6 2JA, United Kingdom
Phone: +44 7537 132082
Email: support@boko.uk
Business Hours: 9:00 AM – 5:00 PM, Monday to Friday
Timezone: (GMT) Greenwich Mean Time (London)